Enterprise Support

Perfect for Growing companies and Mission Critical Websites.

Enteprise Support Features

  • Personalized Priority Support
Get prioritized 24/7/365 response from our expert cloud engineers through phone and private Slack channel.
  • Themes and Plugins Troubleshooting
Troubleshooting for your themes and plugins to ensure your application runs smoothly.
  • Performance Optimizations
On-demand performance optimization tweaks to further ensure your application is performing at optimum levels.
  • Customization

We accommodate server-level alterations as per CodeHelper stability standards.

  • App Level Support
We’ll even help you resolve application level issues and optimization to ensure your websites are up and running.
  • Dedicated Customer Success Manager
Get personalized support from your dedicated go-to CSM
We Are Your Extended Team

Looking to get hassle-free server & app management with instant and extended support? Our dedicated Enterprise Support provides complete peace of mind as if you have hired your dedicated 24/7 technical support team. Ideal for growing Agencies and businesses with critical websites or web applications.

Support Levels In Detail

Features Basic Enterprise
Priority Support
Customization
App Level Support & Troubleshooting
Instant First Response
Priority Migration
Themes and Plugins Troubleshooting
Performance Optimization
API Troubleshooting
Dedicated Customer Success Manager

Support Level Tiers

Basic Support

Included with every CodeHelper account
Free
  • General Support
  • Customization
  • App Level Support & Troubleshooting
  • Priority Migration
  • Themes and Plugins Troubleshooting
  • API Troubleshooting

Enterprise Support

Upgrade to gain 24/7 access to our Team
$499/mo
  • Priority Support
  • Customization
  • App Level Support & Troubleshooting
  • Priority Migration
  • Themes and Plugins Troubleshooting
  • API Troubleshooting